
Nationwide Collision Repair in Louisville, KY
Insured with Nationwide and need collision repair in Louisville, KY? AutoMax Auto Body writes the estimate, handles the back-and-forth with your Nationwide adjuster and repairs your vehicle at our shop at 6904 Preston Hwy. Questions? Call 502-964-2880.
Starting Your Nationwide Claim
Nationwide claims can be reported through your Nationwide agent, the Nationwide app, online or by phone. A claims representative will be assigned and may request photos or schedule an inspection.
When you come in, it helps to bring your claim number, your adjuster's name and phone number, your policy card and any photos you took at the scene. If you do not have all of that yet, bring the vehicle anyway and we will help you work out the rest.
Do I Have to Use a Nationwide-Recommended Shop?
No. Nationwide may suggest shops, but Kentucky law gives you the right to choose where your vehicle is repaired. If you choose AutoMax, we work with Nationwide on your behalf. We submit our estimate and photos to your adjuster and answer their questions so you are not stuck relaying messages.
Hidden Damage and Supplements
An initial estimate often misses damage that is only visible once panels and bumpers come off. When we find something extra, we stop, photograph it, write a supplement and send it to your Nationwide adjuster for approval before continuing, so your claim and your repair both stay accurate.
If Your Car Is Not Drivable
Tell your Nationwide claim representative where the car is, and ask whether your policy includes towing and rental reimbursement. We can start the estimate as soon as the vehicle arrives, and structural damage is checked with a full structural damage assessment.
Nationwide Collision Claim FAQs
Is a Nationwide recommended shop mandatory?
No. Any recommendation is optional. Kentucky law lets you choose your repair shop, and we will coordinate directly with your Nationwide adjuster.
How long should I wait for a Nationwide inspection before getting an estimate?
You do not have to wait. A free estimate from AutoMax can happen at the same time, and we will share our findings with your adjuster to keep things moving.
Will my Nationwide repair include ADAS calibration if it is needed?
If the repair touches bumpers, windshields, mirrors or sensors, cameras and radar may need recalibration. We will tell you when that applies and include it in the repair plan. See our ADAS calibration service.
Next steps: Request a free collision estimate · How insurance claims work at AutoMax · Collision repair services
To learn more about Nationwide Collision Repair, call us at 502-964-2880 or request a quote by clicking below:
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Contact Us Today!
Need collision repair in Louisville? Call 502-964-2880 or request a free estimate. We will help you understand the damage, your repair options and the insurance process.

